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Timebubble Toys Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, you can be assured that it will only be used in accordance with this privacy statement.

This Privacy and Cookie Policy explains to you our intent with any information we receive and also gives a brief summary on how we store or remove your data.

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INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information).

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HOW INFORMATION IS COLLECTED

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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​WHY WE GATHER SUCH INFORMATION

We use your data in a number of ways. If you opt-in through the cookie settings on our website, or sign up to a mailing list in person to receive our marketing communication with news, updates and events, we will ask you for your email address.
We do not use email addresses to market you, but will respond to specifically made stock requests. We will not contact you specifically about events, offers or services that Timebubble Toys Ltd unless you email requesting such information through our contact page.
 

We may also send an email to deal with any complaints you may have, to interact and respond to any communications you send us, or to let you know of important changes to our business or to our policies.

We do not have a members page and do not generate digital newsletters.

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In short:

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with personalized service-related notices;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

WHERE INFORMATION IS STORED & PROCESSED

The Company is based in Stradbroke, Suffolk in Great Britain. No matter where you are located, you consent to the processing and transferring of your information in and to the U.K. The laws of the U.K. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.

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The Timebubble Toys website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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HOW WE COMMUNICATE WITH YOU

Timebubble Toys Ltd may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or postal mail.

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WHAT IS A COOKIE AND WHICH COOKIES & TRACKING TOOLS ARE USED BY TIMEBUBBLE TOYS?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. They do the following:

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• To enhance your experience as a site visitor and customer.

• To identify you as a registered member, if you signed up to be a member.

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure Timebubble Toys on the Wix platform is secure and safe to use.

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In accordance with data privacy regulations, on entering the site, a cookie banner will give you the opportunity to accept or decline non-essential cookies. 

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TYPES OF COOKIES USED 

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Want to understand more about cookies, you can learn here at All About Cookies 

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HOW YOU CAN WITHDRAW YOUR CONSENT

If you wish Timebubble Toys to access, correct, amend or delete any personal information we have about you, you are invited to contact us. Additionally, if you don’t want Timebubble Toys to process your data anymore, please contact us at timebubbletoys@gmail.com or send us mail to: Bookend Cottage, 18 Drapers Hill, Stradbroke. Eye. IP21 5LQ.

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PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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​UNDER 18’S

We do not knowingly collect any personal data from anyone under the age of 18. If you are the parent or guardian of a child under the age of 16 and you believe he or she has disclosed personal information to us, please contact us at timebubbletoys@gmail.com

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LINKS TO OTHER WEBSITES & SERVICES

This privacy policy only applies to this Site and Services. The Site may contain links to other websites (“External Websites”) that are not operated or controlled by us. This privacy policy does not cover any data collected from an External Website. Links to External Websites do not imply that we endorse or have reviewed them. Should you wish to know more about the privacy policy of an External Website it is advised to contact them directly.

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SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, wix.com Ltd and Stripe inc. have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. While we take safety very seriously, it does not mean there never be an error or flaw in internet or email transmission. We ask you to bear this is mind when sending us information or details about yourself via email or our services.

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